Course Curriculum

  • 1

    Course Overview

    • Student Information

    • Tobacco Retailer Overview

    • Introduction

    • Course Objectives

    • Tobacco Retailer Education Guide

    • Quiz: Course Overview

  • 2

    Skills to refuse a sale

    • Why is it important to check ID

    • Why is it important to check ID

    • Acceptable forms of ID

    • Acceptable forms of ID quiz

    • How ID's are fomatted

    • How to use the FLAG system for tobacco

    • Video: Clerk applying FLAG

    • Quiz: Identify Legit ID

    • Common Mistakes

    • Quiz: Common Mistakes

    • Calculating the age of a customer

    • Quiz: Calculating Age

    • How to refuse a sale

    • Strategies used by underage buyers for tobacco

    • Video: Strategies Used by Minors

    • Quiz: How to Refuse a Sale

  • 3

    Types of products

    • Tobacco

    • Quiz: Types of tobacco products

  • 4

    Knowing the law

    • Tobacco Laws

    • Tobacco Laws

    • Penalties for selling to minors

    • Quiz: Penalties

    • Agreement for tobacco laws

    • Tobacco Retailer Education Survey

    • Resources

    • Congratulations